accenture
I was more than happy to find a pristine suite upon my late night arrival. I was even more delighted to slip into the bed. How comfortable. The linens and pillows made me feel so relaxed. The hardest part is actually leaving the bed in the morning. Its perfect for people like me who wake up in different cities everyday and can never get any sleep! I get very excited when I know I get to go to any of your locations.
I can't say enough about this property. The pool, gym, business center, breakfast ing the morning and above all the friendliness of the staff, make this the best experience I have had traveling in my career!
The staff knows you by name and greets you at the door every night—sometimes with your dry cleaning in hand. AKA offers so much, but the team in your building really make it shine, and are always ready to make dinner reservations, recommend shows, and find whatever you need. Better than being home! The staff is the friendliest I have ever met. I have had such a great experience at AKA that I would consider coming here on leisure travel with my family.
american express
I had completely forgotten to get directions to the office for the first day of work. I called the front desk, not only did the front desk attendant find me the directions, she printed them and brought them to my suite for me. This reflects my entire time with AKA, the staff was always so eager to help. AKA is a preferred provider of American Express.
imf
Staying with AKA is always a pleasure. Among all amenities and service, coming from another country it is nice to have access to a large range of foreign tv channels. Most may not notice this but when English is not your native language these are the touches that make you feel at home.
j & j
In efforts to meet deadlines, they allowed me to hold a group meeting in the on site conference room. They even helped me secure all necessary items and technology for the meeting. They went so far as to order us catered dinner to accompany our meeting. I was thoroughly impressed! I have been using Korman Communities and now AKA for the last 15 years and have found them to be far superior with regards to services and in response to requests. They have always been at the forefront. They aim to please and provide service with a smile. I highly recommend them.
jp morgan chase
As a leader of a company I am sure you appreciate feedback, both good and bad, about what's going on “on the ground”. I would like to take a moment to describe my experience so far at your New York City property on East 46th. I took a job at JPMorgan on May 15, and took up temporary residence at the property commuting from Denver. I have made several substantial moves in my career so I had a set of expectations going into this experience. Everything about this experience has been outstanding and AKA has exceeded my expectations in every way. So I felt it important for you to know.
The accommodations and property are exquisitely maintained. Windows and sidewalks are always clean at the street level and each of your doorman has a great attitude. Your front desk always greets you with a smile and go out of their way to be helpful with directions or suggestions. Coffee area and business office are always immaculate but I rarely notice anyone cleaning. Newspapers are always available and internet and printer works every time. The exercise room is always clean and inviting.
MJ who showed me the property in early May has been a model of professionalism and intensely cares about performance. Barbara is so very capable and really gets across that she is willing to accommodate any special needs. She obviously must manage the staff extremely well. Stephanie just has that special sparkle and energy. She always seems to be …“on it”, I have complete confidence that whatever I request will be done with no need to ask twice. Finally, Noel is very professional and was most helpful in providing information and even making calls for me to join a gym. In short, they all seem similarly focused on providing exceptional service for their guests.
I really could go on citing more examples and would be happy to discuss my experience further, if you wish. You really have an outstanding property and great concept and I am glad to hear you will be expanding in New York City soon. As I'm sure you are well aware the people make the difference. Your people at that property are simply the best and do make the difference.
I look forward to continuing my stay at AKA and because of AKA my transition has been more successful than expected. Thank you and thank your employees for the excellent service and hospitality.
Best Regards,
Richard Sampson, Managing Director, JPMorganChase
mbna
I was very happy with the quality of my stay. My suite was spotless, it would have passed my mother's white glove test. This is by far the best home-away-from-home I have ever experienced.
merck + co
Unfortunately for me I was traveling over my birthday. I had mentioned it to one of the staff members and later that week on my birthday I came home to find a birthday cake awaiting me. The staff cared that it was my birthday. Remembering to say happy birthday would have been enough but purchasing a cake for me, that's beyond impressive!
disney
Coming into the city for a night at a time is easy when staying at AKA. No matter how late I may arrive, my suite is always ready and the front desk staff is exceptional. They called a car service for me and even got me into my favorite restaurant.
world bank
Being able to stay at AKA Washing ton DC has been wonderful. Who would have thought staying in the center of DC in a suite I would have such a large living space. I slept better in their bed than our bed at home. I even inquired about purchasing a bed from the supplier!
wyeth
I really enjoyed having the business center available. Being able to access personal email and correspond with family and friends while away was such a relief. I got to know the staff well, picking up my coffee in the morning and checked my mail. When traveling its so nice to have a familiar face to see in the morning and when you come home.
bcd travel
Many thanks for the wonderful event last night! What a fabulous way to introduce your property; it felt more like a gathering in someone’s home as opposed to a typical cocktail reception. AKA has redefined the corporate housing experience into the feel of a luxury residence. The amenities are top of the line and every detail is defined by elegance!
meislin
Dear AKA Staff at the United Nations,
Now that we are somewhat settled back into our former home in SoHo and able to take a moment, we would like to thank and acknowledge everyone at our previous temporary home at the AKA United Nations.
Allan and I came to your hotel with the intention of staying for three months as our loft in SoHo was being renovated. As you know, our three-month stay extended into over 13 months.
Upon our departure we would like to share our feelings with the staff and management. We found everyone to be exceptionally warm, hospitable and gracious to us. What could have been an unfortunate set of circumstances became a wonderful memory.
The services at the hotel were first class. The cleaning and maintenance staff, all of the people at the front desk, the door, and the management staff, all were exceptionally supportive. They knew us by name and always had a friendly smile and helping hand.
Barbara Williams, you always made sure that we had all that we needed to make our stay at AKA United Nations truly comfortable. You and your staff are outstanding.
We would highly recommend your hotel to our friends and relatives. You are truly a “class act”.
Donna and Allan Meislin